Access Statement

We aim to cater for the needs of all our clients and their travelling companions so the following information may be useful:

Access to Buildings

Our premises are on level ground with a small step into the office and customer waiting areas. If you, your partner or one of your party have particular access requirements please notify us on booking and we will do our very best to accommodate.

Our premises are on level ground with a small step into the office and customer waiting areas. If you, your partner or one of your party have particular access requirements please notify us on booking and we will do our very best to accommodate. Toilet facilities are available in the office area. The toilet itself is rather on the small side.

Access to Cars

Should a driver or passenger be particularly tall (over 6' 1" – 1.88 metres or greater) and/or over 18 stone (252 lbs, 114 kilos) we recommend bringing this to our attention upon booking. In this respect some car choices are better than others, so depending upon the exact body shape of the person concerned (e.g. is height in the leg or torso?) we will give tailored advice.

Please check with us which of our cars might accommodate a folding wheelchair. (Please supply dimensions of the folded chair and we will of course check your preferred car for you)

For insurance reason drivers must have a full licence with any disabilities or health issues fully disclosed to the DVLA, (with your doctor having passed you as fit to drive). Providing your licence remains valid and un-endorsed, we are delighted to make arrangements for you.

If you require particular assistance in the planning of your hire please don't hesitate to discuss this when booking. We are flexible.

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